Avoid this outlet at all costs, you are guaranteed to have to park up and wait 10 minutes for someone to bring out your food, and then only to find things from the order are missing. In the past 3 yrs, I can only remember having been there once or twice and they’ve got the order correct. And yes, I have now changed using this location, as should everybody
Reviewed 2 weeks agoEvery time we order food for home delivery there is 99% of the time at least one if not more items missing! Poorly packaged and no care given in providing customer satisfaction. The restaurant never answer the phone either when calling to either complain or ask for the correct food to be sent.
Reviewed a month agoHonestly… I just had a Big Mac and WOW. I don’t know what they did today but it SLAPPED. Like, this is the best Big Mac I’ve had in years. The bun was soft, the lettuce was crisp, the sauce was saucing, and the beef actually tasted fresh. It was so good I considered going back for a second one, and I’m not even ashamed. McDonald’s, keep doing whatever you did today.
Reviewed 3 months agoThis is not a good place to go to eat in. The service and atmosphere is terrible. It takes ages to get served as they prioritize the drive thru and deliver orders. When you do get served often things with your order will be wrong. If you do go at least sit upstairs. When I last went the app failed to work, I had to wait ages to speak to a manager to correct it and then after waiting ages again they couldn't even assemble my burger correctly!! Update 22/01/25 went during a week day and it's a better experience. Quicker service. Beware when ordering on the machines though, as some do not give you a receipt with your collection number. Luckily, I dare the number before or disappeared from the screen. The staff don't ask for the receipt.
Reviewed 9 months agoAbsolutely terrible, spent £38 in the drive through. The bag was packed with all the chips on top so couldn't count it as a queue behind me. Get home 30 minutes later and they missed my big mac and chicken nuggets. Too late to go driving all the way back and after calling them no less than 40 times over an hour not a single answer of the phone. Effectively stealing £10 from me. Unbelievable.
Reviewed 3 months ago